Being Christmas week, we're grappling with how to serve customers when there are no customers walking in the door, and the phone is pretty darn quiet, too. It's the nature of the meeting space business to be slow around holidays. That doesn't mean we should stop serving our customers.

Elizabeth, our Director of Guest Happiness, used some of her downtime to go through our meeting spaces and give them the "white glove treatment." She spent a few hours tidying up bookshelves, neatly arranging furniture, re-stocking supplies like pens and notepads, and chasing some dust bunnies from their hiding places.

We normally keep our place pretty clean and organized, but our rooms get used a lot. The busier we are, the harder it is to maintain all the little details. That's why it's important to take full advantage of spare moments and really look at the details.

Why this is our favorite spark today:
Customers pay attention to the details, even if it's subliminally. When we keep our business, products, communications, etc. clean, neat, and tidy, it says we care about them and do everything we can to provide the absolute best service we can. When our customers return from the holiday break, they will be walking into spaces that feel fresh, new, and ready to help them spark new thinking!