MORE INTERNAL SPARKS FROM OUR STAFF

Our newest full-time staff member, Katie, gave us her thoughts on our 100SPARKS! project this week:

"It’s hard to explain what 100sparks! has done not only for me, but for our company. Providing exceptional customer service has always been a must at sparkspace, but there was definitely a fire that was lit that makes you want to go above and beyond for the client.

I find that we are all constantly thinking about how to better the client's experience. While going through 100sparks! I keep asking myself, 'how can the most exciting retreat center provide any better customer service?'  It’s easy…we don’t settle. It’s becoming more second nature! 

We have had a few setbacks and things that have not gone as planned, but in order to grow you have to stretch your boundaries.  We don’t look at them as failures, but as stepping stones to success."  


Great thoughts as we head into the next element of customer service: re-think!

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