CUSTOMER SPARK #52 - GESUNDHEIT
When you host as many guests as we do each week, you're bound to see a few who have the sniffles, especially in the wintertime. One of our staff members noticed such a guest headed to the restroom. Suspecting the poor sick woman was in search of something to wipe her nose with, our staff member had a box of tissues ready when she returned from the bathroom.
Why this is one of our favorite sparks:
This gesture showed attentiveness, caring, and a willingness to proactively provide comfort and hospitality to a guest (who appreciated the gesture very much, by the way). These little actions are what make people say, "what a great place."
Why this is one of our favorite sparks:
This gesture showed attentiveness, caring, and a willingness to proactively provide comfort and hospitality to a guest (who appreciated the gesture very much, by the way). These little actions are what make people say, "what a great place."
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