CUSTOMER SPARK #53 - COUPON CRAZY

Recently, a friend told us about discount coupons that you can download at http://www.restaurant.com. Some of the restaurants featured are in the Arena District just steps away from our location.

One day, one of our meetings was headed out for lunch. We asked where they were headed. They replied they were going to Teds Montana Grill, which is one of the restaurants featured on restaurant.com. We told them to hang on for a minute, printed a $15 off coupon for them and sent them off to lunch extremely happy.

Why this is one of our favorite sparks:
By taking a moment to engage our guests, we were able to provide some real value to them. To make this happen, we also had to be aware of some of the resources available to us. It's a great reminder that we should always keep looking and always keep learning about what's in our area and what our guests are interested in. Makes it a whole lot easier to make those kind of great connections.


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