Many groups arrive for meetings that were set up by an absent teammate (most often a very hard-working admin). Usually this isn't an issue; everyone's on the same page and things run smooth as silk. But every once in a while, a group shows up and things aren't as they expected. Since the answer to any guest question is yes (if at all possible), we just roll up our sleeves and make it happen.

Recently, a group arrived and was escorted to their room. The room was set-up classroom-style for a rousing and important lecture. Unfortunately, one guest told us, they were doing group work all day, and they needed a more collaborative table arrangement. This is when the sparkspace team is at its best; without hesitation, computers were shut, emails were put on hold, and everyone got to work. In about seven and a half minutes the room was transformed into the practical and comfortable seating arrangement the guest had requested.

Why this is one of our favorite sparks:
One thing the sparkspace team has is synergy. No matter what the situation, when its time to go to work and help each other out, we do it. While this makes for a great team dynamic, its actually a customer service. Think about what this scene might have looked like if one person was struggling to put up tables and rearrange chairs all by themselves. Instead, we shifted our focus from ourselves to our customers (both internal and external) and got the job done.